Happy Tradesmen & Handymen

SMILE - Consider it done!

Terms & Conditions

Availability: Note this changes on a daily basis due to the nature of our business. Booking are secured by first confirming a date and then paying a deposit. 

Intellectual Property & Consultation Service/Fee
In the event that our Estimates/Quotes are not accepted, but the solutions/designs we specifically proposed are used by the client/alternate contractor. We then reserve the right to charge the client a pro rata Intellectual Property/Consultation Fee.

A 50% deposit will be required to secure order. 
Payment of a deposit constitutes acceptance of our estimate, terms & conditions.

Note: Before Final payment is made, we encourage you (the Client) to do a complete site check, to ensure you are completely happy with the work undertaken and the overall cleanliness of the site where we worked. As final payment indicates your approval and satisfaction.  HHM undertakes to take steps to resolve any reasonable and legitimate grievance in an amicable manner.
PLEASE READ: "Customer Satisfaction" Section to be aware of "Your Rights" and some Hints & Tips to ensure a smooth process and your satisfaction.

Balance on completion of work (C.O.D). Payments to be made via EFT (Electronic Funds Transfer) method. Our policy is to avoid cash transactions.

Late Payment: Interest of 25% per annum will be charged on all overdue accounts.

Non-Payment: Goods/Materials remain the property of HHM until paid in full. Should client not pay outstanding amounts as per terms we reserve the right to remove fitted items/materials from property and charge client callout and labour fees accordingly for this reclamation. Should we not be granted access to property to collect our goods, we then reserve the right to seek legal action, the costs for all legal action taken to recover outstanding money and/or property/material/items accrued during this process will be for the clients account.

With regards to general handyman work quoted per day/s or half day (And not per specific job/s) - We will endeavour to accomplish as many tasks as possible in the allocated time, we cannot guarantee all work will be completed in allocated time. Time spent buying/sourcing materials at hardware stores etc. will be considered as time spent working.
Additional material, if required and not specified, will be charged at: Cost + 30%. 

While every care will be taken, we cannot be held responsible should damage/harm occur to property/person during course of project.

Client will be held responsible, for medical treatment and "Loss of income" should harm/injury occur due to dogs on their premises. This includes injury caused from dogs belonging to Tenants and/or Sectional Title owners.

Comments/Grievances: Please read the "Customer Satisfaction" section.

E&OE (Errors and omissions excepted).